AT&T Layoffs

I hate AT&T, just as I hate Comcast. 

But I hate the company, not the people (at least non-executives) who work there.  So I'm sad to hear AT&T is joining the layoff bandwagon, letting go off 4% of their workforce, or 12,000 people.

There are two factors that are leading to this:

Firstly, they are seeing their landline customers defect - that business is shrinking by 11%, while AT&T's own wireless business is growing by 14%.   Their landline business is still bigger, and needs a bigger workforce compared to the wireless business, so that feeds directly into the total workforce.

Secondly, they are seeing people stop taking add-on services, and manage their minutes on limited plans more carefully (AT&T is one of the worst companies at charging through the roof for a single extra text message, or a single extra minute on your calling plan).